Web & email support services
From routine maintenance to complex troubleshooting, we take care of the technical details so you can focus on growing your business.
Website Care & Maintenance
Core, theme and plugin updates, malware scans, uptime monitoring and tested backups, so your site never breaks unexpectedly.
Troubleshooting & Bug Fixing
Broken forms, white screens, slow pages or checkout errors. We find the root cause and fix it properly, not with a patch.
Email Deliverability
SPF, DKIM, DMARC and DNS done right. We monitor reputation and keep your emails out of spam folders.
Email Design & Campaigns
Responsive, on-brand email templates tested across Gmail, Outlook and Apple Mail, built, QA’d and sent for you.
Performance & SEO Health
Core Web Vitals, caching, image optimisation and technical SEO checks that help you rank and convert.
Automation & Integrations
Welcome flows, CRM syncs and back-end integrations that save hours of manual work every week.
Your stack, our expertise.
We work with the tools you already use, no migrations required.
- Web: WordPress, WooCommerce, custom PHP, CodeIgniter, Laravel, static & JAMstack sites
- Email: Mailchimp, Klaviyo, Brevo, HubSpot, SendGrid, Google Workspace, Microsoft 365
- Infrastructure: cPanel, Plesk, Cloudflare, DigitalOcean, AWS, DNS providers
Not sure which plan you need?
Book a free 30-minute call. We’ll look at your current setup and recommend the right level of support, no pressure.
Book a free callPick your level of support.
Essential Care
Peace of mind for small sites and a single sending domain.
Website
- Monthly CMS & plugin updates
- Security & uptime monitoring
- Weekly off-site backups
- 1 hour of minor changes / month
- SPF, DKIM & DMARC setup and checks
- 1 campaign QA per month
- Inbox & deliverability spot-check
Support
- Email support
- 1 website + 1 email platform (ESP)
Growth Support
For businesses actively growing their site and email list.
Website
- Everything in Essential Care
- 4 hours of dev / content work / month
- Quarterly performance audits
- Priority bug fixes & staging updates
- Error monitoring
- 2 campaign QAs / month with rendering tests
- Monthly list hygiene
- 1 automation build per quarter
- Deliverability monitoring & report
Support
- Email & chat support
- Monthly KPI report
Managed Success
Your fully managed web & email department.
Website
- Everything in Growth Support
- 12 hours of requests / month
- Daily backups
- 24/7 uptime alerts & emergency patching
- SEO & analytics health checks
- 1 new landing page / month
- Monthly newsletter, built & sent
- 2 reusable templates / month
- A/B testing
- Quarterly strategy roadmap
- Full DNS management
Support
- Email, chat & phone support
- Emergency hotline
Let’s take tech off your plate.
Tell us what’s slowing you down, we’ll reply within one business day with a clear plan.