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Free download · 10-minute self-audit

The Booking & Admin Leak Checklist

25 checks to find where your gym, clinic or school loses hours, bookings and payments every week, with a quick fix for each one. No call, no sales pitch.

  • Made for gyms, clinics, physios, language schools and studios
  • Covers booking, payments, reminders, customer data and reporting
  • Print it or save it as a PDF and go through it with your team

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Sound familiar?

The admin nobody sees, but everybody pays for.

“New members still message us on WhatsApp to book a class.”
“Half our week goes on confirming, rescheduling and chasing.”
“People pay by bank transfer and we match it up by hand.”
“No-shows cost us a full slot, and we never charge for them.”
“Our booking app doesn't fit how we actually work, so we keep a spreadsheet next to it.”
What's inside

25 checks in 5 areas

Each check is a yes or no, with a sentence on why it matters and what to change. Every unticked box is time or money leaking out each week.

Booking

5 checks, for example: a new customer can book (or join a class) online in under 2 minutes, on a phone, without calling or emailing you.

Payments

5 checks, for example: people pay (or leave a card / deposit) at the moment they book.

Reminders & no-shows

5 checks, for example: every booking gets an automatic confirmation by email (and ideally SMS or WhatsApp).

Customer data & forms

5 checks, for example: intake, health, consent or enrolment forms are filled in online before the first visit.

Reporting & time

5 checks, for example: you can see this month's revenue, bookings and attendance without building a spreadsheet.

What to do next

Count your unticked boxes and fix the biggest leak first, or send us your results for a free opinion on the three fixes that would save the most time.

Get the free checklist